Faq’s

FAQ'S

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  • What do you do?
    We deliver comprehensive and well thought out Managed IT solutions tailor made for your business needs. Getting IT support for your small or medium sized business can be difficult, and quality of service can be questionable. We have the experience to deliver enterprise grade solutions to customers of all sizes.
  • What industries do you work with?
    We work with all industries. If you have an IT need, we can fill it!
  • Do I need Managed IT Services?
    Working with a Managed Service Provider is the most cost effective and most proactive way to care for your IT needs.
  • How much does it cost?
    Pricing varies business to business depending on the scope and scale of your IT environment. Contact us for a free Consultation.
  • Do you provide services outside of the Southern Utah area?
    We are based in Southern Utah, but we service clients nationally.
  • How often do you come on-site?
    We come on-site for prescheduled maintenance activities, projects, emergency response, and Client meetings. The nature of our services proactively keeps us out of your hair as much as possible, increasing productivity.
  • What kind of communication can we expect from you?
    We keep our clients informed with regular communication ranging from periodic status reports to real time alerting and response.
  • What is your response time?
    Response times depend on the severity of the issue a client is facing. We aim to squash problems before they happen, or as soon as they do occur. Help desk customers will have access to a live technician 24/7 365 days a year.
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